Terms & Service


By registering for or using the MailRefine, you accept that it is an agreement. If you dare not agree with the terms of this Agreement, MailRefine may immediately terminate your right to access or use the service.

THIS AGREEMENT CONTAINS ALL THE RESPECTED TERMS AND CONDITIONS OF SERVICE REGARDING YOUR LEGAL RIGHTS. PLEASE READ THEM CAREFULLY.

MailRefine desires to grant Customer the right to access and use the MailRefine Product in strict accordance with this Agreement. The terms are listed below.

  1. Our Contract With You

1.1 These terms of services you ordered and supplied of Services by us to you. They apply on the exclusion of all other terms that you seek to impose or incorporate or implied by all trade, custom, practice, or any course of dealing by both of us.

1.2 The contract form is the complete service agreement between you and us. You are accepting that you have not relied on any statement, promise or representation, or assurance or warranty that is set out in the contract.

  1. Purchasing Subscriptions or Credit​

2.1 Please read and follow the given onscreen prompts to purchase your subscription to our services. You can only subscribe using the method or rules given on our site. All the orders are offered by you to buy the online services offered by MailRefine.

2.2 The acceptance of your orders will take place when we send a confirmation email to you after your payment process is complete; at that point and on that time and date (Commencement Date), the Contract between both of us will come into existence. The Contract will be only to all these Services, which is confirmed in the Subscription Confirmation mail.

2.3  If we are not able to provide you with the mentioned services In any case for any unexpected reason, we will inform you by email, and we will not execute your request unless you approve it. If you have already paid for the mentioned services, we will refund you the rest amount on the basis of your usage. We reserve our right to or not to offer the Services to anyone for any reason.

2.4 You can’t create an account containing “Mailrefine”. If we found like this type of named account, we will terminate the account immediately.

  1. Canceling the Subscription or Plan

3.1 You are free to cancel the subscription at any time you need. In case If you terminate the subscription or plan before the end of your current paid-up month or amount, your termination will take effect as soon as possible, and you will not be charged again for the plan or subscription.

3.2 To cancel any subscription or plan, you simply have to sign in to your account and select the cancel button inside our system under the Billings menu. You can also contact our support for that.

3.3 Any request for refunds by you because of non-use of the Service after the initial 300 credits free trial period may be provided by us at our sole discretion and shall have reasonable administration and service charges.

3.4 If a refund is given by our system, any discount provided, which was based on the frequency of payments or special offers (e.g., Monthly, quarterly, and annual or special discount offer) will not be reflected in the refunded amount.

  1. Our Services

4.1 We will provide you with mail verification/validation tools specifically described on our site or as more. Our services can be accessed freely by our site.

4.2 The Service may contain some features that enable various third parties services (such as social media services like – Facebook, Twitter, LinkedIn, and many other websites) to be directly integrated into your MailRefine account. You may have to register for or log into the respective third Party Service Providers on their respective websites to use these features. 

4.3 Any descriptions, photographs, or maps provided on our website are published for the purpose of supplying an approximate idea of the services described by them. They are and will not a part of the contract or have any contractual force for services.

4.4 We will do our best to ensure our Service and our Site are always available in live but we cannot guarantee it will be uninterrupted, always available, or error-free.

  1. Your Obligations to Avail of the Services

5.1 Your responsibilities to ensure that,

    (a) you’ll cooperate with us in all matters relating to related Services;

    (b) you’ll provide us necessary information and materials we may require reasonably in order to supply the services and make sure that such of your information is complete and fully accurate in all material with respects;

    (c) you’ll follow all applicable laws, inclusively data protection (GDPR) laws;

    (d) you’ll follow our acceptable user policy; and

    (e) you provide the correct county name with time zone, which will reflect the country you live in when purchasing your subscription or plan.

5.2 If the Service is averted or postponed by any disappointment or misinformation by you to satisfy any commitment regarded in condition 5.1:

    (a) we will suspend the process of the Services until you cure your default, and to depend on your default to provide us from the execution of the Services, contingent upon each case to the terms Your Default anticipates or postpones delivery of the Services. In specific conditions, your default may allow us to end the Agreement.

    (b) Mailrefine will not be responsible for any gain or losses you sustain or acquire emerging directly or indirectly from our unexpected failure or delay to provide the Services; 

    (c) it will be your duty to recoup us on composed interest for any expenditure or misfortunes we may support or bring about emerging straightforwardly or in a backhanded way from your default.

  1. Charges and Fees

6.1 For utilizing the Services provided by us, you must pay our related charges in accordance with this clause 6.

6.2 The charges are the prices given on our site at the time you placed your order.

6.3 If you wish to change the existing subscription plan after we accept your order, and we agree to such changes, In that case, we will modify the charges also.

6.4 We ensure that the prices mentioned on our site for the Services are correct at the time when the related information was entered into our system. However, you are requested to see clause 6.7 for what happens if we discover an error or fault in the price of the services you ordered.

6.5 We reserve the right to change the charges or prices at any time.

6.6 If you are located in Europe, then our charges are not included in VAT. If anywhere VAT is payable and in respect of some related or all of the services you have to pay us such additional tax amounts in respect of VAT at the applicable rate along with all the charges.

6.7 If we offer to use a discount or coupon code, then this discount or code may only be applicable on a single account at the respected time. 

The discount codes will be applied to your existing plan, and we will refuse any discount that would have been applied based on your payment frequency.

6.8 Discount and coupon codes are only applicable to your current subscription or bulk plan. This also includes offers provided by us when opening a free trial session with us. In case of changing your plan, the discount code applied to your previous charges will no longer be available.

6.9 We’ll reserve the right to reduce, increase or stop discount codes as we see fit for any customer at any time

6.10 It may possible that, regardless of our sensible endeavors, some of the services on our site may be priced incorrectly. If the correct price for the services charged higher than the price described on our site, we would surely contact you as soon as possible to inform you about this pricing error, and we will provide you the option to continue the purchase of the service at the correct price, or you can cancel your order. We will not issue your order until we get your instructions. If we fail to contact you using the contact details provided by you during the order process, we may cancel the order and notify you. But if we accept it mistakenly and process your order with a pricing error is obvious and unmistakeable and could reasonably have been noticed by you as a pricing error, we may unable to supply of the services, and we’ll refund you the sums paid by you.

6.11 For any changes of your subscription plan, the credit/debit card or payment method provided by us will automatically charge the new prices on your next billing cycle. To upgrade a plan, a charge will be applied based on the difference in price between your current plan and the plan you wish to upgrade to and the amount of time remaining until your next billing date.

  1. How to pay

7.1 Regarding clause 6.11 above payments for the Services and will take subsequent payments monthly or as described in site thereafter.

7.2 You can only pay for our Services using a debit card/credit card or our accepted payment methods unless we agree otherwise with your agreement. 

7.3 Your failure to make a payment under the Contract by the date of issue, your current subscription plan will be deactivated. However, you are able to activate your subscription or bulk plan anytime.

7.4 You have to pay all Taxes, e.g., VAT, that may or may be required by law.

  1. For Any Complaints

8.1 If any problem arises or you are dissatisfied with the service, please let us know at [email protected]

8.2 For more inquiries and information acknowledgment, you can chat with us using the chat box provided on the site.

  1. Your Personal Information

9.1 We will use your related personal information provided by you to us to:

    (a) only to provide the Services;

    (b) only process your payment to avail the Services; and

    (c) inform you about the same type of products or services that we provide, but you may stop receiving these notifications or messages at any time by unsubscribing from our site.

9.2 Further details about how we will process your personal information are described in our Privacy Policy which is a part of these Terms.

  1. Constraint of Liability

PLEASE DRAW YOUR ATTENTION TO THIS CLAUSE.

10.1 Nothing will prohibit our risk for:

     (a) Death or personal injury or the negligence of our employees, agents, and subcontractors.

     (b) Levy or deceitful deception.

10.2 Subject to clause 10.1, we will not be responsible, whether in contract, tort (including neglect of duty), for breach of statutory duty, or otherwise, arising with or in relation with the Contract in case of:

     (a) loss of your benefits.

     (b) loss of sales or your business.

     (c) loss of agreements by contracts.

     (d) loss of use or corruption and counterfeiting of software, data, or any information.

     (e) loss of or damage to any generosity. and

     (f) any indirect or consequential misfortunate.

10.3 Subject to clause 10.1, we will not be responsible, whether in contract, tort (including neglect of duty), for breach of statutory duty, or otherwise, will be limited to the total charges amount paid under the contract.

10.4 We do not give any guarantees, representations, or endeavors connected to the services. Any representation, condition, or guaranties which might be fused or incorporated into these Terms by principle, by law, or otherwise are, to the fullest extent permitted by law, prohibited from the agreement.

  1. Confidentiality of Information

11.1 We undertake that we will not disclose any time to any person any confidential information concerning one another one’s business, affairs, customers, clients, or suppliers, but as permitted by clause 11.2.

11.2 We each may disclose this confidential information:

     (a) to such of our individual subordinates, officers, delegates, counselors, or subcontractors or who need to know such data for the meaningful reasons for doing our separate commitments along with the Contract. We will each guarantee that such subordinates, officers, agents, subcontractors, or guides pursue this statement 11.3; and

     (b) as might be required by law, a court of skilled locale, or any administrative or administrative expert.

11.3 Both of us may only use the confidential information for the purpose of fulfilling our respective obligations under the contract