Email Verification Asked Questions

• What's the purpose of this tool?

  This email verification tool lets you validate if an email address is valid, duly formatted, and exists.

• How does email verification work?

  This tool works as SMTP Server MX - Records are extracted from a DNS Server. Then the tool connects to SMTP servers and simulates the sending of a message.

• Are these results accurate?

  Our result are mostly accurate and we ensure the realtime verification result.

• Do you offer a free trial for users?

  Of course, for your subscription plans, we offer a 1000 credits free trial (contact support for increase credit limit).

• Do you supply API?

  Yes. You can use the API to validate emails via our site if you're a registered user. It's straightforward to use the API. Presently's a prototype of the API request.

• What are the different pricing options available?

  Keeping everything necessary in mind for users, we deliver the following paid plans. One Time - Add credits to your account anytime by making a one-time payment. View the prices presently. Monthly Subscription - Once you have paid a certain amount for each month, we will automatically add a credit to your account, which will be used in your email verification. Please contact support. Bulk subscription - Pay a fixed amount once a cycle, and we add credits to your account automatically. This price will be lower as you buy more.

• What's the meaning of credit?

  01 credit means 01 mail verify, you will capable of validating 01 email by 01 credit.

• What's the refund policy?

  Our client can refund the subscription plan before using 300 credits. After using 300 credits, you'll not be eligible to refund any subscription plan.

• Will the credits reset every month?

  Monthly subscription plans will be resettled every month. In One Time plans, the credits get carried forward and never expire.

• What do you do if you want more credit after one month of credit?

  To add more credit, you can upgrade the subscription plan or make a one-time payment at any time.

• Do I need to pay only the balance amount when switching a plan?

  In case of any kind of plan switching, whether it is a low to high plan or a high to low plan, the user must pay the subscription fee. The subscription plans don't carry the option for a refund.

• What's the billing cycle?

  One Time Plan the bill will only be generated at the time of purchase. Monthly subscription: The bill will be generated every 30 - days from the date of subscription.

• Do you offer a free trial for users?

  Of course, for your subscription plans, we offer a 1000 credits free trial One Time.

• Can I change or cancel my existing subscription plan?

  Yes. You can change your plan inside of the website and app. If you need to cancel any plan just let us know before using 300 credit, and we'll do it for you with a broken heart.

• What forms of payment do you accept?

  We accept various payment methods credit and debit cards by Visa, Mastercard, American Express. We also accept Paypal, Payoneer & Bkash. Please contact support if you must pay by mandatory arrangements.

• Do I need to download and install any software?

  No. It's not mandatory to download or install any kind of software to validate mail addresses. Mailrefine is an online mail verification service. You just have to upload your single mail or mail list for bulk mail verification on our platform.

• Will my IP get blocked?

  No, your IP won't get blocked. Mailrefine is a web-based mail verification service. Email verification is done at our end, and so your IP is fully secure.

• In what format should I upload the mail list?

  You have to upload the email list in CSV file format for bulk email validation. Sample file is available for download.

• Are there any customized subscription plans?

  You may send a text to our 24/7 chat support for custom subscription plans.